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FAQ

Here are some of our more frequently asked questions. If you can’t find what you are looking for – don’t hesitate to get in touch.

Are we able to make bookings online?
Please see the button in the up right corner "Book your stay", if you have questions regarding bookings please contact booking@arcticbath.se 

What is Arctic Bath?
We are a new kind of floating hotel focusing on wellness. We embrace the local cold bath culture in combination with warm saunas. Our focus is the 4 cornerstones of wellness, Proper Nutrition, Regular Exercise, Peace of Mind and Care of the Face & Body. Our guests come from all around the world, they are well travelled and enjoys pure nature, clean air, design, good food and wellness. 

Will all hotel guests have access to the cold bath, sauna within the room rate?
All hotel guests will have access to the sauna and cold bath during Spa opening hours. 

Are Spa treatments included in the stay?
This is not included but you can book a number of spa treatments when staying at Arctic Bath for an extra cost. To be guaranteed a Spa treatment during your stay we highly recommended you to book this before your visit to Arctic Bath.

What kind of food do you serve at your hotel?
For dinner our chefs will serve a set menu based on local ingredients. For lunch and breakfast we have a menu a la carte.

Do you have Gluten-Free or Vegan options?
If you have any dietary requirements or allergies we ask you to inform us while booking or as soon as possible by email to ensure our chefs can provide you with an equal dining experience.  

Do you have Room Service?
We do not have room service, however we may assist you in the room in unforeseen circumstances. 

Is the reception open 24/7?
Our reception opening hours are 8:00 to 22:00 every day. During the night we have a number available for emergencys on site only. 

Can we eat at the restaurant without staying at the hotel?
Subject to availability, we accept bookings in the restaurant. If you are looking into booking lunch or dinner as an external guest, we kindly ask you to contact the front desk at Arctic Bath 7 days prior to the date at +46928 70 30 41 or reception@arcticbath.se

Do you offer SPA access without booking a room?
We offer access to the spa subject to availability. We kindly ask you to contact the front desk at Arctic Bath 7 days prior to the date at +46928 70 30 41 or reception@arcticbath.se.

Am I allowed to visit the are and the Hotel without being a guest?
We take our guests privacy seriously. We may organize a guided tour upon request and it is subject to availability. We kindly ask you to contact the front desk at Arctic Bath 7 days prior to the date at +46928 70 30 41 or reception@arcticbath.se.

What about Room Policy?
Check-in time from 15.00 (3 pm), unless your room is available earlier. Check-out Time is 11.00 (11 am) We have terms and conditions available for bookings.

What's the closest airport to Arctic Bath?
The closest airport is Luleå Airport and it is 1h 15min drive by transfer to Arctic Bath. We can book a private transfer to and from Arctic Bath either by car or by helicopter this is available for an additional cost.

How far is the village from the Hotel?
The village, Harads, is only 10/15min walking from Arctic Bath. 

Is there any nice trails nearby where we can go for a walk around Arctic Bath?
Yes, Arctic Bath is surrounded by nature. At the reception we may provide you with some maps to go for a beautiful walk. 

Do you accept cash payments?
Arctic Bath is a cash-free hotel. We accept most frequent debit and credit cards.

Can we buy a voucher?
Yes, email us at booking@arcticbath.se and we will assist you.

Can we book the whole hotel private?
Absolutely! Prices are available on request.

Are you Pet Friendly?
Yes! Your pet is very welcome to stay with you in the room as well. Unfortunately, we are just not able to welcome them at the main building where we have the restaurant. Let us know at the booking moment you are thinking about bringing your pet so we may place you in the Pet Friendly room.

Can we take several showers in one day in the cabins?
We do have a 60L tank in each cabin. If you take more than 2 big showers in a very cold day it might take a while for the water to warm up again for another shower.

I can't find my question in the FAQ, what do I do?
No worries! Please, give us a call at +46 (0) 928 70 30 40 or send us an email: booking@arcticbath.se

Terms & Conditions

Always included in Accommodations

  • À la carte Breakfast
  • Full SPA-access (2 dry saunas, a steam sauna, 2 outdoor Jacuzzi’s and a cold bath)
  • SPA products from C/O Gerd

We offer a variety of activities throughout the seasons, they are all subject to availability so please send us an email at booking@arcticbath.se if you are interested in any of the activities or have any questions about them.

ACCOMMODATION

30% cancellation fee from 120 days prior to arrival
100% cancellation fee from 60 days prior to arrival

RESTAURANT

A la carte breakfast and lunch and a set menu at dinner are served in the restaurant. We do not offer room service.
Lunch and dinner need to be prebooked with any dietary restrictions/allergies. We recommend to book at the moment of the reservation or 14 days prior to arrival.
All food-restrictions and allergies needs to be informed to booking@arcticbath.se no later than 24 hour prior to arrival to be guaranteed.
The restaurant does not take responsibility for any inconvenience due to failure to comply to the Terms & Conditions above.
Cancellation Fee: 100% cancellation fee if cancelled less than 14 days prior to arrival.

SPA

50% cancellation fee if cancelled less than 24hours prior to arrival

ACTIVITIES

100% cancellation fee if cancelled less than 14 days prior to arrival

Should any unforeseen circumstances impede on your travel plans, terms & conditions will apply.

We do not offer any kind of cancellation insurance, so we recommend you check if your home insurance include it or to purchase a comprehensive travel insurance that cover all aspects of your travel.